- Editorial:
- CAMBRIDGE TEXT
- Any d'edició:
- 2003
- ISBN:
- 978-0-521-78391-0
- Col·lecció:
- VARIAS
ESSENTIAL TELEPHONING IN ENGLISH CD AUDIO STUDENT'
GARSIDE
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.